Who we are
DRL DIAGNOSTICS is a pathology and blood testing laboratory located in Sabapur, North East Delhi. This policy explains how we handle personal data when you use our website and services, in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
Information we collect
Details you provide when booking or enquiring: name, mobile number, email (optional), address, PIN code, age or date of birth and gender where a test requires it, selected tests, preferred collection time and instructions.
Laboratory reports generated from the samples you provide.
Basic technical data such as browser type and pages visited, used to keep the website secure and working.
Why we use it
To schedule and carry out sample collection, perform the tests you request, release your reports to you, contact you about your booking, and meet legal and regulatory obligations. We collect only what is needed to provide the service.
Sharing
We do not sell your personal data. We share it only with staff and service partners who need it to deliver your tests (for example a collection partner or report delivery system), with your referring doctor when you ask us to, or when required by law.
Security and storage
Reports are never placed in publicly accessible storage. Access to patient records is restricted to authorised staff. Data is retained only for as long as required for medical, legal and regulatory purposes.
Your rights
You may request access to, correction of, or erasure of your personal data, and withdraw consent where processing is based on consent, subject to legal retention requirements. You may also nominate another person to exercise these rights on your behalf.
Contact
For questions about this policy, contact DRL DIAGNOSTICS at A704, Ground Floor, 1st Pusta, Sabapur, North East Delhi, Delhi - 110094, or through the Contact Us page.
Last updated: 15 October 2026